Adam's Toy Box is committed to superb custom service. Having an issue with shipping? Want to find out about returns? Have a problem with your customer account? Drop us a line and we will be happy to help.
NOTE: Orders cannot be cancelled after they have been processed. We work hard to get orders out as fast as possible. If your order has already entered the shipping process, we cannot cancel it.
There will be no refunds for shipping costs due to COVID-19. Delays are beyond our control. Please select an express option for faster, but NOT a guaranteed delivery window.
Refunds cannot be given for damaged boxes. Damage to boxes that occurs during transportation and shipping is beyond our control.
Please review COVID shipping information offered by carriers:
Please see the live chat button at the bottom left of this page. Periodically available Monday to Friday 9 a.m - 5 p.m EST.